Regional Office of Education Reopens June 1 For Fingerprinting, Pearson Testing

Regional Office of Education Reopens June 1 For Fingerprinting, Pearson Testing

The Kane County Regional Office of Education is reopening to the public by appointment on June 1, 2020.

In-person services for the public were suspended as a result of the shelter in place order. In cooperation with the Kane County Health Department, building specific safety protocols were created for staff and visitors.

Pat Dal Santo

Kane ROE’s hours of operation will be 8 a.m. to 2 p.m. Monday through Friday during the months of June and July. The office is located at 28 N. First St. in Geneva.

The Kane ROE is requiring that visitors have appointments prior to arrival. The only permissible visitors will be those who are requiring fingerprinting and Pearson VUE testing.

All other ROE business will be handled by phone and/or email.

Regional Superintendent of Schools Pat Dal Santo said wellness is the office’s primary focus.

Dal Santo said she hopes that the office will be able to return to regular hours of operation — from 8 a.m. to 4:30 p.m. — sometime in August.

“We regret that we cannot serve all members of our public in person at this time,” she said. “But we are cautiously optimistic that we will be able to add services when we enter Phase 4 of Gov. Pritzker’s reopening plan this summer.”

Visitor Protocols During Phase 3

Once a visitor enters the main entrance of the building, an ROE staff member behind plexiglass will greet the visitor and ask COVID-19 wellness related questions.

Visitors are required to wear a mask and apply hand sanitizer upon entrance. Only one visitor is allowed access at a time to ensure social distancing. All visitors must maintain social distance (6 feet minimum) in the lobby or wait in their car until appointment time.

No more than two visitors will be allowed in the lobby at once. For testing, visitors are to only bring in a Photo ID, keys, and other items required for Pearson VUE testing. Lockers will not be available to store personal items.

Other ROE Services

Educator licensure specialists will be available by phone or by emailing With educators unable to participate in professional development through conferences and workshops at the office.

“The Kane ROE platform for online professional development has been very active with educators from across the state participating in online learning,” Dal Santo said.

To learn more, check out the Illinois Online Academy website at For other questions or concerns, contact the ROE at or by phone at 630-232-5955.

SOURCE: Kane County Regional Office of Education news release