To help limit the spread of COVID-19 the Veterans Assistance Commission of Kane County will be taking the following steps effective immediately:
- Office hours at the Aurora and Hoffman Estates VA Clinic are cancelled until at least May 1. “We don’t want to bring folks into the healthcare facility during this time,” Kane County Veterans Assistance Superintendent Jake Zimmerman said. “They’ve got important work to do and we don’t want to be in the way.”
- The Veterans Assistance main office will begin shifting in-person appointments to phone appointments. “We will handle all necessary paperwork and make sure it still gets into the appropriate agencies. We will continue our high level of service, just by phone/mail/fax/email until further notice,” Zimmerman said.
- Zimmerman asks veterans to call or email the office instead of walking in. “Due to higher call volumes, it may take a little longer to get back to you — but we will,” he said.
This virus has had a disproportional impact on the elderly population around the world. Considering that more than 50% of Kane County local veterans are age 65 or older, Zimmerman said the Kane VA Commission is taking these measures out of an abundance of caution.