Kane County 2-1-1 Human Services Hotline Is Now Live!

Kane County 2-1-1 Human Services Hotline Is Now Live!

Kane County residents can now dial 2-1-1 and get connected with a live specialist who will assist them with their human service and government resource needs.

The United Way organizations in Kane County, Kane County school districts, Kane County government, and local community organizations have joined forces to fund a free, centralized resource for people who need help. 2-1-1 can connect callers to local resources such as food pantries, medical services, counseling, employment support, legal assistance, and other support services.

2-1-1 is an anonymous place to start with a specialist on hand to help sort out the options.

Support is available 24/7 and no computer or Internet is required. Translation is available in more than 150 languages and callers of all ages can use the service as often as needed.

Comcast, AT&T, Mediacom, Verizon, and others went live on Nov. 1, but there are more than 100 phone carriers in Illinois. If your carrier does not allow access, contact the 211 call center using the toll-free number: 888-865-9903. PATH will contact
your carrier and you can still ask your human resource and social service questions in the same call.

More can be learned about the 2-1-1 service by watching this video. For questions, contact your local United Way or info@bataviaunitedway.org.

SOURCE: School District U-46 news release

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